InvestbyBit Pty Ltd (ABN 98 621 652 579), operating under the business name “Binance Australia”, and its associated entities and any related bodies corporate (hereinafter referred to as 'us' 'we' or 'our'), are committed to respecting and protecting your privacy.
Personal information means information which identifies you personally, or by which your identity can reasonably be ascertained. We may collect personal information about you in order to facilitate your use of binance.com/au (the “Site”) and to provide you with our services.
You may choose not to provide personal information to us, however, please note that this may result in us limiting our services to you or being unable to provide our services to you.
We may collect the following types of personal information:
We may collect this information when you:
We may collect and use your personal information for the following purposes:
We undertake a number of physical, administrative, personnel and technical measures to protect your personal information and prevent it from misuse, interference and loss, as well as unauthorised access, modification or disclosure. Our data security measures include, but are not limited to: Secure Sockets Layer (SSL) encryption technology, pseudonymisation, internal data access restrictions, and strict physical access controls to buildings & files.
However, we cannot guarantee the secure transmission of data over the Internet nor complete safety of electronic storage. As such, we request that you understand the responsibility to independently take safety precautions to protect your own personal information.
If you suspect that your personal information has been compromised, especially account and/or password information, please lock your account and submit a customer support ticket immediately.
We respect your privacy and will provide you with reasonable access to the personal information you have provided to us through your use of our services. If we hold personal information about you that is not accurate, complete or up-to-date, you may request us to change that information. We will respond to your request within a reasonable time, usually within 14 days. Please note that we may need to verify your identity when you request your personal information.
Personal information provided by you must not be false or misleading. We assume that the information you provide to us is accurate and will be updated when the relevant personal information changes.
We reserve the right to deny you access for any reason permitted under applicable law. If we deny access or amendment, we will provide you with written reasons for such denial unless it is unreasonable to do so and, where required by local data protection laws, will note your request and the denial in our records.
We store collected information for as long as it is necessary to perform our contractual obligations to you, including providing our products and services to you. Your information and information about your transactions is stored for the duration of our contractual relationship with you.
If the contract is terminated, by way of account deletion or otherwise, either by you or us, this information will be retained for seven (7) years after the termination of the contract for compliance purposes, including anti-money laundering laws and other applicable laws. The information may be retained wholly or in part for a longer or shorter period in accordance with applicable laws or for any other justified reason. Retention periods may be altered from time to time based on regulatory or other changes.
If you are subscribed to the mailing list, the data we collect is retained until you opt out of the mailing list. If you are not subscribed to the mailing list but have provided personal information, data is stored for a limited period of time to fulfil the purposes for which the data was originally collected. The data will be used and retained as necessary to meet our legal obligations.
To lock your account, make a complaint, or to access or correct your personal information, please contact us by submitting a support ticket at https://binance.zendesk.com/hc/en-us/requests/new.